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Managed ServicesMigradia Services

Technology Training

Operational fluency, fast.

Service overview

Technology only delivers value when your people know how to use it — and know how to protect it. Migradia designs and delivers role-based technology training, cyber-awareness programmes and phishing simulations built around your specific technology estate and team roles, not generic off-the-shelf content. Programmes are available in-person at our Nairobi facility, remote-live and self-paced, with completion tracking, skills assessment and reporting built in.

Capabilities & deliverables
  • Role-based technology onboarding bootcamps
  • Cyber-awareness content for all staff levels
  • Phishing simulation campaigns & click-rate reporting
  • Microsoft 365 & Google Workspace training
  • Executive security briefings
  • Completion tracking & compliance reporting
How we deliver
01
Service scoping

Detailed scope of service defined — what we monitor, what we respond to, SLAs, escalation paths and out-of-scope boundaries.

02
Onboarding & baseline

Full environment discovery, CMDB population, alert tuning and runbook development before service go-live.

03
Steady-state operations

24/7 monitoring, incident response, change management and monthly service reviews with documented KPI reporting.

04
Continuous improvement

Quarterly service reviews identify optimisation opportunities. Service scope evolves with your environment.

Measurable outcomes

Phishing click-through rates reduced 60% in 6 months

Security awareness scores improved across all roles

100% completion rate for mandatory compliance training

Talk to a Migradia engineer

Get a scoped 30-minute consultation. We map your scenario and propose a clear delivery plan — no commitment required.

Book a consultation
Credentials
ISO 27001 certified delivery
ISO 9001 quality management
Microsoft Solutions Partner
AWS Partner Network
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Nairobi, Kenya
Delivered across Africa & globally